Frequently Asked Questions

When will I receive a payout?
How much money will I earn?
Why is some revenue marked as on hold?
Is Fortumo handling end-user refunds?
Do I need to pay any taxes?
Which currency exchange rates are used?
Where can I see my overall revenue?
What are BIC & SWIFT?
How is the revenue calculated?
What is bad debt?
How to configure my payout?
My “Payable in the future” has decreased. Why?
I seem to be getting less money than I should. Why?
How are you handling different currencies and conversion rates?
Which payout options does Fortumo support?

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